Revenue Operations & Business Systems Leader

I'm a detail-oriented, adaptive operations and systems professional with over 11 years of experience spanning IT systems support, process improvement, data management, and—most recently—revenue operations. My path has taken me from quality assurance and IT support roles into leading process design and systems integration, and now into owning the operational backbone of a Growth organization.

As Revenue Operations Lead, I own the data pipeline and AI tooling across HubSpot, BoothPulse, Apollo.io, Claude, and the data warehouse—consolidating fragmented processes into one coherent, documented system with a single owner. I serve as the source of truth for Growth reporting, enabling Sales, Marketing, and Customer Success to make informed decisions through reliable reporting, pipeline governance, commission operations, and cross-functional support.

Before RevOps, I spent years as a Process & Systems Lead and Application & Systems Support specialist, leading discovery sessions, applying Lean and Six Sigma principles, and integrating HRIS, CRM, ticketing, and knowledge management systems. I'm proficient across Microsoft 365, Zoho One, HubSpot CRM, Azure, and a range of infrastructure and CRM platforms—and I care about building systems that are simple, documented, and trusted.